Terms and Conditions Using the jeus138 Platform

Welcome to jeus138. These Terms and Conditions constitute a binding agreement between you ("User") and jeus138 ("Platform", "us") governing the website under the domain jeus138.win. By accessing, registering, or using any part of this platform, you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document.

Jeus138 provides online betting services, Live Casino, and digital entertainment games to users who meet the established eligibility criteria. The platform operates under a valid licensing framework and complies with relevant industry regulations.

If you do not agree with any part of these terms, please stop using the platform immediately. Continued use following any amendments to the terms constitutes your acceptance of those changes.

Access to the jeus138 platform is restricted to individuals who meet all of the following criteria:

• Aged 18 years and above at the time of registration and each time the platform is used
• Has full legal capacity to enter into a binding agreement
• Using the platform for personal entertainment only — not on behalf of another person
• Not subject to any prohibition, self-exclusion, or restriction that prevents the use of betting services
• Not declared bankrupt or currently undergoing bankruptcy proceedings

Jeus138 reserves the right to request proof of age and identity at any time. Users who fail to provide the required documents or are found to have submitted false information will have their accounts suspended or closed.

One Account Per User

Each individual is only permitted to hold one (1) active account at jeus138. Multiple account ownership by a single individual — whether using different names, phone numbers, email addresses, or ID numbers — is strictly prohibited and may result in the suspension of all associated accounts along with forfeiture of any existing balances.

Information Accuracy

You are responsible for ensuring that all information provided during registration and throughout your account usage is truthful, accurate, and up to date. This includes your full name, identification number, phone number, email address, and bank account details.

Account Security

You are solely responsible for your password and account security. jeus138 will not be liable for any losses arising from unauthorised access due to your own negligence. If you suspect your account has been accessed without authorisation, contact our customer support team immediately.

Verification Process (KYC)

The identity verification (KYC) process is conducted entirely within the platform. You will need to submit a valid copy of your identification card or passport, and in some cases, additional supporting documents. Verification is typically completed within a short period after full documentation is received.

Jeus138 supports a variety of secure and convenient deposit methods for Malaysian users, including online bank transfer (FPX), e-wallets, and QR Pay. All deposits are processed using 256-bit SSL encryption to ensure transaction security.

Deposit Requirements

• All deposits must be made from an account or financial instrument registered in the user's own name
• Jeus138 does not accept deposits from third parties — including family members
• Any failed or delayed deposit attempts should be reported to customer support
• Jeus138 reserves the right to decline or return any deposit that raises concerns about the source of funds

Processing Time

Successful deposits are usually credited to your account balance within minutes. If a deposit has not been credited after a reasonable period, please contact our support team with proof of transaction for verification.

Withdrawals may be made at any time as long as your account is active and in good standing. All withdrawals will be processed to the same bank account or e-wallet that has been registered and verified on your account.

Withdrawal Requirements

• KYC verification must be completed before your first withdrawal can be processed
• Withdrawals may only be made to an account in the same user's name — no third-party withdrawals are permitted
• If a deposit was made via a specific method, withdrawals may need to be processed through the same method subject to the payment operator's policy
• Any bonus or promotional credit that has not met the wagering requirements cannot be withdrawn until those requirements are fulfilled

Processing Time

Approved withdrawal requests are processed within the timeframe specified for the chosen payment method. Our finance team handles valid requests efficiently and in the order they are received.

All betting activity on jeus138 is subject to the rules and procedures established by the platform. Users are responsible for understanding the rules of each game type and market before placing any bets.

Betting Results

All betting results are final once settled. Bets that have been confirmed and settled cannot be cancelled except in the case of a clear technical error on the part of the platform. jeus138 reserves the right to void any bet credited with incorrect odds due to a technical error, in which case the bet will be settled using the correct odds or funds will be returned.

Live Betting (In-Play)

Live betting depends on the availability of real-time data. If a user's internet connection is interrupted during the betting process, bets confirmed by the system prior to the disruption will be considered valid. Unconfirmed bets will not be processed.

Prohibition on Manipulation

Any attempt to manipulate game outcomes, use automated software, bots, or other fraudulent methods is prohibited and will result in account suspension along with forfeiture of all balances and wins.

Jeus138 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to wagering requirements and time limits as stated in the respective promotion terms.

General Bonus Terms

• Each user is entitled to claim the welcome bonus once only
• Bonuses may not be withdrawn as cash before the wagering requirements (rollover) are met
• Jeus138 reserves the right to modify or withdraw any promotion at any time with appropriate notice
• Promotion abuse — including opening multiple accounts to claim bonuses — will result in cancellation of all bonuses and further action against the accounts involved
• Promotions available through the mobile app may differ from those on the website — check the Promotions section for the latest information

Jeus138 users are required to conduct themselves responsibly and ethically at all times. The following are prohibited on this platform:

• Using the platform for money laundering or any other illegal activity
• Providing false or misleading information to jeus138
• Using third-party software, bots, or automated scripts to gain an unfair advantage
• Threatening, insulting, or harassing any member of the jeus138 support team
• Sharing your account with others or allowing third parties to use your account
• Betting as part of a syndicate or on the instruction of another party for shared profit

Jeus138 employs an active monitoring system to detect suspicious activity. Violation of any of the above conditions may result in account suspension or closure, along with forfeiture of any existing balance or wins.

Jeus138 reserves the right to suspend or close any user account for the following reasons:

• Violation of any part of these Terms and Conditions
• Confirmed that the user is under 18 years of age
• False or inaccurate registration information
• Fraudulent activity, manipulation, or suspicious behaviour
• Self-exclusion requests submitted by the user through the responsible gaming program
• Legal or regulatory compliance requirements

In cases of suspension due to a violation, jeus138 reserves the right to forfeit the remaining balance upon completion of the investigation. For account closures requested by the user, eligible funds will be returned after the review is complete.

Jeus138 strives to keep the platform running without interruption at all times. However, we cannot guarantee that the service will always be available free from technical disruptions, server failures, or events beyond our control.

Jeus138 shall not be held liable for:

• Losses arising from technical disruptions, server downtime, or delays caused by external factors
• Legitimate betting losses settled in accordance with the platform's rules
• Damage to a user's device resulting from use of the platform or downloading the app
• Losses arising from a user's negligence in maintaining their account security

Our liability is limited to the amount available in the user's account at the time the claim is made. Under no circumstances will jeus138 be liable for indirect damages, loss of profits, or any other consequential losses.

Jeus138 takes the protection of users' personal data seriously. All information collected is used solely for platform operations, identity verification, payment processing, and service improvement.

Your data is protected with industry-standard encryption and will not be shared with third parties without your consent, except where required by law or a legitimate authority. For more information on how we handle your personal data, please read our Privacy Policy in detail.

Jeus138 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. Significant changes will be communicated to users via in-platform notifications or their registered email.

Continued use of the platform after any amendments take effect constitutes acceptance of those changes. It is the user's responsibility to review this document periodically to stay informed of the latest applicable terms.

These terms are governed by applicable law and any disputes that cannot be resolved amicably will be referred to the appropriate resolution body in accordance with established procedures.